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Store Policy

Because We Care

At Pink's Body Shop, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Spa Setting

FAQ'S

THE LITTLE THINGS THAT MEAN A LOT

Are all your products handmade or contain any pesticides?

None of our products contain any pesticides or animal product. They are all made by hand to order. Meaning, everything is made when you order, and can be custom made. Simply enter your order edits in the “note” section. If we need clarity or if their is an additional charge, we will contact you before moving forward with your order.

Why do you encourage exfoliation?

It's important to exfoliate the dead skin cells away prior to following with a moisturizer. Otherwise you're just piling lotion and butter up on top of dead skin. 

It's important to rejuvenate your skin so that it breathes! We lose an average of one million skin cells per day!!! Meaning our skin should be exfoliated and moisturized daily! As well drink lots of water! 

Delivery & Shipping Options

We ship our orders via FEDEX to ensure a timely arrival! In the summer we include a freezer pack. If your order arrives a little melted. It’s okay, just refrigerate for a minimum of 30 minutes. The product will be ready to use. 

We also offer Local Delivery & Pick Up.

We will deliver within a 5 mile radius of the following zip codes:

28216 | 28269 | 28215 | 28269 | 28078

You can also purchase In-Store at Kimyon’s Beauty Supply located at 10418 N. Main St. | Archdale, NC 27263 and at Pink & White Fabulosity Nail Salon (Limited Selection Available) inside of Browzilla Beauty Studio 8821 University East Dr.Suite 210 | Charlotte, NC 28213.

Processing Times?

Your order takes approximately 2-5 days to make depending on what you order. There are varying factors to consider including curing time for some products. Because all products are made at the time of ordering, nothing is sitting on the shelf pre-made. We take time to ensue quality is put into every product! This also ensures that your product is fresh upon arrival. *Each product has an average shelf life of one year when capped and stored properly.

Do you offer gift cards?

We do offer E-Gift Cards!

What are the payment options?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

Facial

Our Return Policy

All returns will be refunded in the form of a store credit. All times must be returned with 30 days of delivery date unopened. 


*Return authorization must be obtained before returning order/goods. Items must be returned in its original packaging.


**Sale items cannot be returned for store credit or refund.


Please allow 7-10 business days for us to process your return upon receipt to us. You will receive an email confirming receipt.


Pink's Body Shop & Co. is not liable for any return packages that may become lost or stolen in transit. We do not accept responsibility for return shipping on any products being returned for store credit. You are responsible for return shipping cost. 


Please keep your proof of postage/return tracking number when returning your order.

Image by Alexander Krivitskiy

Privacy Policy

Trust Us with Your Information

At Pink's Body Shop & Co. we appreciate the trust you place in us when you choose to visit our site to shop. We take that responsibility seriously. We will not collect any private data or personal information. We will not sell your information to any third party companies or sites such as your email address, personal data or financial information. Your information is strictly for our use only.

We only make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this policy.